Frequently Asked Questions
Can i communicate with my writer?
Yes you can. Once you place an order with us, we create a personal account for you, which will enable you to access the system at any time and communicate with the writer of your paper throughout the time he/ she will be working on it. It is advisable for you to stay online so as to keep track of what is happening and also to answer to any queries that the writer may have on time, and avoid any delay.
Is there a guarantee on company customer confidentiality?
How will the finished paper be delivered to me?
Immediately your paper has been proofread, it will be made available to you for download through your personal account which was created for you. However, we can also send it to you through your e-mail address, on request
Do you specialize in any kind of paper?
We do not have any specific tasks that we handle. Our company is fully equipped with enough writers who have diverse specializations and are therefore able to comfortably handle any writing assignment regardless of the level (undergraduate, doctorate student etc). You can get a list of all the services that we offer on our services page. Go through it and be free to make an order with us.
Is it possible for me to ask you to work on a specific assignment?
Yes you can. We have writers who are qualified and experienced in diverse fields but we have to review your order before we assign it to any of our writers so as to confirm that we have the capacity to do it. If for some reason we are not in a position to write you a particular paper we will let you know early enough so that you can find an alternative way of getting your paper done.
What is the qualification of your writers?
The minimum qualification for writers who wish to work with us is a Bachelor’s degree. Most of our writers have doctorates and they are hired after a careful selection out of the many who apply. We do not settle for anything but the best. We draw them from various study lines so as to be able to cater for as many customers as possible, from various fields of study. Our guarantee is that your paper will be handled by a writer who is well equipped and experienced in the specific field your order lies. We also have quality control persons and editors, whose duty is to ensure that your work is plagiarism free and that it has been done to perfection, before it is sent to you.
How sure am I that my paper will beat the deadline?
We are always very keen to consider the due date for your paper even before we start working on it. If for any reason at all, we find that we cannot be able to deliver it to you we will be honest enough to let you know that we will not be able to work on it within the time frame that you will have specified. This is so as to avoid any unnecessary inconvenience. We will be sure to inform you early enough before starting to work on your paper. This information will be sent to you before we start writing the paper. It is our policy to only take on the orders whose deadlines we are sure to beat.
Is it possible for me to get a refund?
If it is established , for one reason or the other, that the paper we send you does not meet the specifications you gave us like wrong formatting, late delivery, wrong tackling of the question etc, you have the right o ask for a refund3-4 days after the paper has been completed. This scenario however, barely happens.
What process do you use in your writing?
The first step is you visiting our site and making an order with us. Once we get your order we assign it to the most suitable and available writer according to the particular line of study it is from and he/ she will start working on it immediately. Your paper will be done in accordance to your specifications, putting your set deadline into consideration. When the writer is through, an editor will take on the task of proofreading to check for any grammatical errors and to confirm that it is free of any traces of plagiarism through an anti-plagiarism software. Your finished work will then be sent to you in your preferred method and as per your specified deadline.